Pause and notice
Recognize that you are separated. Pause instead of wandering farther away; move out of immediate danger if necessary.
Safety & asking for help · Ages 6–10
A small plan for a big “where are you?” moment.
Getting Lost is a gentle story mission about becoming separated from a grown-up. Help Milo pause, find a suitable helper and use a clear sentence to ask for help.
Play Getting LostFree to try · No account needed · Explore with a grown-up
Inside the adventure
Practice a response, without making the world feel scary.
In the story, Milo cannot see his grown-up. Your child explores choices, hears why a choice helps, and practices a simple plan. A wrong answer is a chance to talk and try again.
Ask a suitable helper
Practice finding an identifiable member of staff at a staffed counter or information desk, or a uniformed police officer. Talk together about helpers at the places you visit.
Use a clear sentence
Try: “I cannot find my grown-up. Can you help me?” Your child can practice saying it aloud or pointing to a prepared contact card.
Try it away from the screen
A five-minute family rehearsal
Use a pretend shop at home. Keep the role-play calm, stay together throughout, and let your child know it is practice.
- Agree on your plan. Choose a familiar destination and discuss which helpers are available there. A venue may have its own procedure.
- Practice the words. Take turns being the child and the staff member. Say: “I cannot find my grown-up.”
- Explain the next step. A helper can contact the grown-up. Discuss not leaving the venue or getting into a vehicle with an unfamiliar person.
- Finish with reassurance. Say: “Getting separated does not mean you are in trouble. Asking for help is a good thing.”
Before your next outing
Point out a staffed help desk together, check the venue’s lost-child procedure, and agree on a plan that fits your child’s abilities. A contact card or wristband may help; keep personal contact details private rather than posting them online.
This mission supports a family conversation. It does not replace adult supervision or the instructions of local staff and emergency services.
Questions grown-ups often ask
Should my child memorize a phone number?
Practice a trusted grown-up’s number if your child can manage it, and provide an age-appropriate backup such as a contact card. Do not depend on memory alone.
What if my child gets anxious?
Begin at home, use a reassuring voice, and stop if the activity becomes upsetting. Return to a small step your child feels comfortable with; avoid surprise separation tests.
Can we play in another language?
The interactive mission offers English, Spanish and Japanese. Choose your language in the adventure map before starting.